KYLOSYS MODULES
Every tool your business runs on, in one suite.
18 business modules, from a phone system and CRM to helpdesk, booking, invoicing and Stripe-powered payments. Each one is a complete tool on its own. Switch on the ones you need and they share one customer record.
- Use one or all 18
- Hide any module, lose nothing
- Connect by API
01 · TALK TO CUSTOMERS
Every call, email and chat, answered.
Phone, Inbox, Web Chat and Campaigns put every way customers reach you, and every way you reach them, in one place.
KYLOSYS PHONE
Business phone system & toll-free numbers
Get a local or toll-free number in minutes and answer calls and texts from any phone or laptop. Callers are matched to your CRM before you pick up.
- Toll-free and local numbers, or keep your own
- Call flows, business hours, greetings and hold music
- Voicemail turned into text you can read
Works withCRMHelpdeskAutomations
Explore PhoneKYLOSYS INBOX
Shared inbox for email, texts & chat
Forward your support address and every email, text and chat lands in one shared inbox your whole team can work from.
- Assign conversations and leave private notes
- Folders for archived and spam, filters for unread
- One thread per customer across every channel
Works withHelpdeskWeb ChatCRM
Explore InboxKYLOSYS WEB CHAT
Live chat widget for your website
Put a chat panel on your own website and answer every visitor from one place, without another subscription.
- Simple widget you paste into any site
- Open and closed conversations, with page context
- Switch it on and off whenever you like
Works withInboxHelpdeskCustomer Portal
Explore Web ChatKYLOSYS CAMPAIGNS
Customer messaging campaigns
Write a message once and send it to the customers you choose. Anyone who opted out is left out, automatically.
- Selections built from your CRM
- Drafts, scheduled and sent messages
- Opt-outs respected on every send
Works withCRMFormsAutomations
Explore Campaigns
02 · LOOK AFTER CUSTOMERS
Know every customer, help every one.
CRM, Helpdesk, Reviews, Customer Portal and Forms keep the whole story of each customer together, from first enquiry to five-star review.
KYLOSYS CRM
Small business CRM with a deals pipeline
Every contact, company and deal in one place, filled in by your calls, emails, tickets and sign-ups instead of by hand.
- Contacts, companies, owners, tags and lifecycle
- Deals pipeline with close dates
- Import from a spreadsheet or another CRM
Works withPhoneHelpdeskInvoicing
Explore CRMKYLOSYS HELPDESK
Help desk & ticketing system
Turn any call, email or chat into a ticket with an owner, a priority and a reply timer, so nothing goes quiet.
- Views for mine, unassigned, urgent and SLA at risk
- Teams, saved replies and private notes
- Service levels with reply timers
Works withInboxPhoneCustomer Portal
Explore HelpdeskKYLOSYS REVIEWS
Customer review management
Ask customers what they thought after a job or booking, check what comes back, and publish the best to your review wall.
- Ask for a review in one click
- Hold any review for a look before it goes live
- Average rating and response tracking
Works withBookingInvoicingAutomations
Explore ReviewsKYLOSYS CUSTOMER PORTAL
Customer portal & help centre
Publish a help centre of articles on your own address, and give each customer a private link to their own records.
- Sections, articles, drafts and publishing
- Private customer links, with open tracking
- Search built in for your customers
Works withHelpdeskInvoicingWeb Chat
Explore Customer PortalKYLOSYS FORMS
Online form builder
Ask your customers a question on a page of your own and read every answer in one place.
- One shareable address per form
- Drafts, published forms and unread answers
- Answers linked to the customer record
Works withCRMCampaignsAutomations
Explore Forms
03 · RUN THE WORK
Plan it, book it, ship it.
Projects, Calendar, Booking and Inventory & Dispatch run the work itself: who's doing what, when, and with which stock.
KYLOSYS PROJECTS
Project management for small teams
Boards, lists and timelines for the work behind every customer, from first call to final invoice.
- Boards and a personal "my work" view
- Overdue, blocked and unassigned at a glance
- Every project linked to a customer
Works withCRMCalendarInventory & Dispatch
Explore ProjectsKYLOSYS CALENDAR
Shared team calendar
One calendar for jobs, calls and bookings, used on its own or alongside the calendar you already have.
- Month, week and day views
- Filter by project
- Add events to any day in a click
Works withBookingProjectsPhone
Explore CalendarKYLOSYS BOOKING
Online booking & appointment scheduling
Set what you offer and when you're open. Customers book on your own booking page, and you see every booking in one list.
- Services, prices and opening hours
- Upcoming, waiting and all bookings
- Bookings you take and ones customers make
Works withCalendarPaymentsReviews
Explore BookingKYLOSYS INVENTORY & DISPATCH
Inventory management & dispatch
Track what you keep in stock, every movement that changed it, and the jobs it went out on.
- Items, codes, on-hand counts and reorder levels
- A movement log for every change
- Jobs for deliveries, installs and service calls
Works withProjectsInvoicingCRM
Explore Inventory & Dispatch
04 · GET PAID & LOOK THE PART
Get paid and look the part.
Invoicing, Stripe-powered Payments and Branding turn finished work into paid invoices that look like they came from a much bigger company.
KYLOSYS INVOICING
Invoicing & quotes
Raise quotes and invoices, send them in a click and give each customer their own link to view and pay.
- Draft, sent, paid, overdue and void
- Quotes that become invoices
- Your logo and colours on every one
Works withPaymentsCRMBranding
Explore InvoicingKYLOSYS PAYMENTS
Stripe-powered payments & billing
Take card payments and run subscriptions through Stripe, with the money going straight into your own account.
- Card payments on invoices and bookings
- Subscriptions and recurring billing
- Payment status beside every customer
Works withInvoicingBookingCRM
Explore PaymentsKYLOSYS BRANDING
Logo maker & brand palettes
Make a clean logo from your initials and shapes, save colour palettes, and use them everywhere Kylosys shows your name.
- Letters, shapes and colours
- Saved palettes, with one active
- Download your logo as a PNG
Works withInvoicingCustomer PortalForms
Explore Branding
05 · WORK SMARTER
Let Kylosys do the dull parts.
The Assistant and Automations take the repetitive work off your plate, with rules and requests written in plain language.
KYLOSYS ASSISTANT
AI assistant for your business
Ask in plain language and the assistant writes it down in your workspace: notes, tasks and reminders, then reads them back when you need them.
- Works only with your own workspace
- Creates notes, tasks and follow-ups
- Never sends an email, text or call by itself
Works withCRMProjectsCalendar
Explore AssistantKYLOSYS AUTOMATIONS
Workflow automation
When this happens, if this is true, do that. Write simple rules and Kylosys runs them for you.
- When / If / Then rules
- A run log of every rule that fired
- Pause or switch rules on any time
Works withPhoneCampaignsHelpdesk
Explore Automations
WHY A SUITE
Swap a stack of subscriptions for one login.
Most small teams pay for a phone app, an inbox tool, a CRM, a helpdesk and a billing tool that don't talk to each other. Kylosys does all of it in one place, with one bill.
| Instead of a separate… | You get | Shared with |
|---|---|---|
| Business phone app | Phone | CRM, Helpdesk |
| Shared email inbox tool | Inbox | Helpdesk, Web Chat |
| CRM or customer spreadsheet | CRM | Every module |
| Standalone helpdesk | Helpdesk | Inbox, Customer Portal |
| Live chat widget | Web Chat | Inbox |
| Booking or scheduling app | Booking | Calendar, Payments |
| Invoicing and billing tool | Invoicing | Payments, CRM |
| Help centre or knowledge base | Customer Portal | Helpdesk |
MODULES FAQ
Questions about modules.
How modules work on their own, how they work together, and how to plug them into your own app.
What is a Kylosys module?
A module is a complete business tool inside Kylosys, such as the Phone system, CRM or Helpdesk. Each one works on its own, and they all share one customer record.
Can I turn modules off?
Yes. Hiding a module takes it out of your sidebar, links and settings. Nothing in it is deleted, and switching it back on brings everything back.
Are all 18 modules included in my plan?
Every plan starts with Phone, Inbox, CRM and Projects. Other modules are added as you grow. See the pricing page for what each plan includes.
Can I use Kylosys modules inside my own app?
Yes. Developers can use the Kylosys API to send sign-ups to the CRM, route support email to the Inbox and use Stripe-powered billing in their own products.
Pick one module. Or all eighteen.
Every plan includes the core suite. Switch modules on and off whenever you like.
KYLOSYS API